questions

Frequently asked
questions.

From booking to cleanup, here's what you need to know about the Marrow experience.

8 questions

Booking and Planning

For peak season (March-September) and holidays, we recommend booking 4-6 weeks in advance. For off-season dates, 2-3 weeks is usually sufficient. Last-minute bookings (within 7 days) are sometimes available — reach out and we'll do our best to accommodate you.

Booking is simple. Visit our website, browse our menus, and submit a booking request with your preferred date, guest count, and menu selection. We'll respond within 24 hours to confirm availability and finalize details. You can also call us directly.

We don't have any minimum guest counts, but we do have food and beverage spend minimums for all of our packages. Those are $1,200 for all private chef events and $800 for all delivery meals.

Absolutely. While our curated menus are designed to showcase the best of what we do, we're happy to accommodate preferences, swap dishes, or create a fully custom menu for your event. If you have specific requests, just let us know.

Yes, we require a deposit to secure your booking of 25% of the total, and that will be applied to the final invoice. Payment for private chef and delivery meals is due 10 days prior to the event, and further in advance for larger catered events.

Cancellations are 75% refundable 30+ days from the event. Deposits are non-refundable less than 30 days prior to the event. All reservations for major holidays and holiday weekends are also non-refundable. No cancellations can be made inside of 10 days prior to an event — the full amount for the experience will be charged.

For Delivery meals, deposits are 75% refundable 10+ days prior to the delivery date.

All menus must be confirmed 10 days prior to the day of the event. Fees may be assessed as necessary for menu changes inside this timeframe. Additionally, we can USUALLY accommodate the addition of extra guests up to 12 hours prior to the meal, but no guests can be subtracted from the invoice within 7 days of the event as product has already been ordered and staff has been scheduled.

We do send out emails 2 weeks prior as a friendly reminder to finalize all details prior to that 10 day cutoff.

We strongly recommend to all of our clients that you purchase travel insurance if you are visiting South Walton during hurricane season to protect all the expenses of your trip.

Inside of a 7 day window prior to an event, we have already ordered necessary products, scheduled staff, and begun preparations for it. If a hurricane develops the week of your event that has a potential to impact our service area or your ability to travel here, we will be happy to reschedule your event for sometime in the future, but no deposit or payment refunds will be issued.

Just let us know if you are changing your travel plans so we can plan accordingly.

7 questions

Service and Experience

We serve all of South Walton/30A as well as some parts of Bay & Okaloosa Counties. Our service area spans from Laguna Beach in the East to Destin in the West, and includes all of the following communities:

Laguna Beach | Inlet Beach | Rosemary Beach | Alys Beach | Seacrest Beach | Seagrove Beach | Seaside | WaterColor | Grayton Beach | Blue Mountain Beach | Santa Rosa Beach | Gulf Place | Dune Allen Beach | Topsail | Sandestin | Crystal Beach | Miramar Beach | Destin

Yes! The majority of our private chef experiences take place in vacation rentals. We bring everything we need and work with whatever kitchen setup you have. As long as you have a working stove and oven, we can make it work.

No problem. Our chefs are experienced at working in all types of kitchens. We've cooked in everything from tiny galley kitchens to massive gourmet setups. We bring our own tools, serving ware, and equipment as needed.

Yes, completely. We arrive early to set up, prepare and serve your meal, and clean the kitchen before we leave. You won't lift a finger — that's the point.

Typically 2-3 hours from arrival to departure. Service time varies by menu — our Signature Private Chef menu (5 courses) takes longer than a family-style dinner. We'll work with your timeline and pace the meal to your preferences.

Absolutely! Many guests love watching the preparation. Our chefs are happy to answer questions, explain techniques, and make the cooking process part of the experience.

Just a working kitchen and a table ready for your guests. We'll bring all the ingredients, cookware, cooking implements, napkins for the table, and the experience and knowledge needed to make it a delicious meal and a memorable evening. We generally plan on using plates and silverware from the home, but we can also bring those as well if necessary.

5 questions

Pricing and Payments

Menu prices are per person and include all food, preparation, service, and cleanup. Prices do not include beverages (unless specified), or applicable taxes. Gratuity is not included, but is always appreciated and goes directly to your chef/team. All charges will be itemized in your menu proposal, so you will know up front what the total cost will be down to the penny.

Our experiences range from $85-$500+ per person depending on the menu, guest count, and customization level. Most of our curated menus fall in the $150 - $250 per person range (all inclusive). Check individual menu pages for specific pricing.

There are no additional fees for our experiences — what you see is what you pay. Gratuity is entirely at your discretion, always appreciated, and goes directly to your chef/team.

For locations within our primary service area (30A, Destin, South Walton), no. For locations outside this area, we may apply a travel fee depending on distance. This primarily applies to larger, catered weddings and events.

We accept cash, credit cards, debit cards, bank transfers, and Cryptocurrency. Payment details and instructions are provided when you book.

4 questions

Occasions and Events

We specialize in intimate private dinners, vacation experiences, birthday celebrations, anniversaries, bachelorette parties, rehearsal dinners, weddings, corporate dinners, and holiday gatherings.

Yes! We've catered dozens of weddings, from intimate beach ceremonies to elegant receptions. We offer customizable wedding menus and full-service catering for groups up to 250 guests. We are very selective about larger events, and Saturdays tend to be fully reserved months in advance, so sooner is better to confirm reservations for those.

Absolutely. We cater executive retreats, team dinners, and corporate gatherings. We can accommodate business schedules, dietary restrictions, and professional presentation needs.

We are closed on Thanksgiving and Christmas so that our chefs and staff can spend those special days with their families. However, the kitchen is open and we are eager to delight your tastebuds the other 363 days of the year.

6 questions

About Marrow

Marrow Private Chefs was established in 2018 by chefs Richard McCord and Ryan McNay. Since then, we have served over 2,500 events and maintained a perfect 5-star guest rating.

Our combination of culinary excellence, warm hospitality, and attention to detail. We've been named Best Chef on the Emerald Coast in 2023 and 2024, and our 600+ five-star reviews speak to the consistency and quality of our service.

Our team is led by chef-owners Richard McCord, Ryan McNay, Chris Mongogna, and supported by a talented team of professional chefs and service staff. Our whole team brings restaurant-level skills and genuine passion for hospitality.

Yes, we are fully licensed, insured, and ServSafe certified. We operate with all required state and local permits and licenses and carry comprehensive liability insurance.

Browse our Instagram (@marrowprivatechefs) and Facebook page to see hundreds of photos from real events. Every dish we serve is made to be as beautiful as it is delicious.

Call us directly (850.280.4319), or submit a booking inquiry through our website. We respond to all inquiries within 24 hours.

still have questions?

We’re happy to
talk it through.

Call us directly at 850.280.4319 or submit a reservation request and we’ll respond within hours.

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